Our goal is to offer you the best shipping options, no matter where you live.
We ship from Brooklyn, New York, via USPS as standard within the US and worldwide. UPS and DHL are available for international orders. Shipping varies according to the total order weight, shipping method and address.
Import duties might be required when buying from outside the US and are charged to the buyer.
USPS International does not deliver to your door but to your local post office to be picked up.
Please make sure you enter your mailing address correctly. We are not responsible for packages delivered incorrectly or lost due to incorrect shipping information provided by a customer-- we rely on the address that you provide.
Our crystal products are very well packed and protected with reused bubblewrap and/or recycled and recyclable honeycomb kraft paper.
Due to the current events, all shipping services are experiencing some delay. We try to ship out your order as fast as possible. Thank you in advance for your patience and understanding.
If your package does not arrive within the timeframes listed on this page, be sure to let us know immediately as we will need to follow up with the postal service.
If you listed a correct address and the US Postal Service failed to deliver it, we will do our part to ensure that you get a new version of what you ordered as long as you let us know within 6 weeks of your order-- preferably sooner-- that the item(s) did not arrive, so we can file a claim with USPS.